Customer Happiness Promise
We strive to provide an amazing experience and quality products that will last for many years to come. If you’re not satisfied with your power source or electrical safety tester, return it within 45 days for a full refund.* (Some conditions may apply.)
Ikonix recommends that your power source or electrical safety tester be calibrated on a twelve-month cycle. Calibrate annually with us, we’ll extend your warranty an additional year for the service life of your tester, and at least five years after discontinuation. Annual calibration and inspection must be made in each successive year starting one year after the original purchase date in order to remain eligible for extended warranty coverage beyond the standard warranty period (five years). If it breaks during that time we promise to fix it for free (unless abuse or excessive damage is present). When your instrument reaches the end of its service life, we’ll responsibly recycle it and give you a discount on a replacement.
*Return and Refund Terms and Conditions
5 Year Warranty
Your new power source or electrical safety tester is warranted to be free from defects in workmanship and material for a period of (5) years from date of shipment.
5 Year Warranty Terms and Conditions
We work hard to provide the best service and support in the industry. With decades of industry experience, we take pride in assisting you in becoming compliant with NRTL standards. We’ll work closely with you to help you achieve your goals. We’ve built a worldwide network of knowledgeable partners, so you’re covered no matter where you are.