FAQs

Power Factor is the ratio of the actual power of the alternating current as measured by a wattmeter to the apparent power as indicated by an ammeter and voltmeter. It can also be defined as the cosine of the phase angle between the voltage applied to the load and the current passing through it. Inductive and Capacitive loads will cause a phase shift in the current. A perfect power factor is 1:1.

True Power is the amount of work performed by an energy source over time. In AC circuits it takes into account non-sinusoidal wave shapes and leading and lagging current which are caused by reactive loads.

The VA rating of the power supply pertains to the sizing of the power supply. The VA rating of the power source is the true RMS current multiplied by the true RMS voltage. It is also considered Apparent Power.

Safety standards do usually vary by country, especially between Europe and the United States. However, while many safety agencies are specifically founded and/or affiliated with certain countries, most are accepted by a variety of nations. For example, even though UL is the most popular electrical safety agency responsible for consumer products sold in the United States, many other countries have deemed UL listed products acceptable to sell within their own borders. Likewise, the United States accepts many products that are TÜV listed to be sold within our borders. Check with your local safety agency office for more information

Safety agencies are regulatory bodies that establish testing procedures called standards. They provide their seal of approval, known as an agency listing, to a product that meets their standards. In the United States, one of the most popular agencies is Underwriters Laboratories (UL), in Germany, TÜV Rheinland, in China, China Compulsory Certification (CCC).

A standard is a set of test procedures that applies to a specific electrical product or category of products. Standards are used to verify that products meet basic requirements for safety, construction and durability.

CE is the abbreviation of “European Communities” and symbolises to custom officials that the product marked complies with one or more relevant EC-Direction. The CE Marking applies to products regulated by certain European health, safety and environmental protection legislation.

This varies by product type and classification. You can call us here at EEC or your local safety agency office for information on the standards that apply to your product.

Yes. EEC provides software solutions that work with many of our electrical safety testers. Our software allows you to create, store, and load test files as well as capture and record test data and results. Click here browse our Automation Software

Automation provides many advantages to all types manufacturers. Automating your test procedure can increase throughput and efficiency, allowing you to ship more product out the door in less time. Electrical safety testers with automation capability can be integrated into your previously existing testing apparatus, making upgrading equipment easier and more cost-effective. Automation allows you to record and store test results electronically, eliminating the need for paper storage systems and allowing you to search and filter easily through your results.

The upcoming ARC fixture can calibrate sensitivity for SE series. Other series can use this fixture to check if the detection range of each sensitivity (ARC LEVEL) is normal. It can be used as daily check in production line. This fixture will roll out soon. Please follow our website for the least news or contact our sales representative now.

The definition of Ikonix ARC current is to convert the energy into the current value that can be identified by the machine, and this current will not be displayed on our product.

We advise our customers that operators should have a working knowledge of electricity, safety and testing methodology. This can be accomplished in a number of ways including our educational programs and materials. Test operators do not need to be engineers or technicians but should have a basic understanding of the hazards involved in performing electrical safety tests.

Yes. Most electrical safety testers are capable of outputting both 50 and 60 hertz signals for use in the United States, Europe and Asia.

Safety standards do usually vary by country, especially between Europe and the United States. However, while many safety agencies are specifically founded and/or affiliated with certain countries, most are accepted by a variety of nations. For example, even though UL is the most popular electrical safety agency responsible for consumer products sold in the United States, many other countries have deemed UL listed products acceptable to sell within their own borders. Likewise, the United States accepts many products that are TÜV listed to be sold within our borders. Check with your local safety agency office for more information

Yes. EEC provides software solutions that work with many of our electrical safety testers. Our software allows you to create, store, and load test files as well as capture and record test data and results. Click here browse our Automation Software

Ikonix has a standard fixture to inspect sensitivity (ARC LEVEL). This fixture will roll out soon. Please follow our website for the least news or contact our sales representative now.

ARC is a physical phenomenon of energy release, which cannot be expressed in terms of current value and is prone to misjudgment. The current value corresponds to Ikonix ARC detection is convert from energy to the current value that the instrument can read. This makes the measurement more accurate and less prone to ARC misjudgment.

It is generally helpful to know what agency specification you need to comply with and/or what your in-house testing specifications are. Whether you have this information or not our trained sales staff can help guide you to the correct instrument for your applications.

You may leave your name, address and the products of interest on our contact us page or by email . Or you can call EEC and its distributor in your country for information on our products. Find more information on our contact page.

Every Ikonix instrument has verified the ARC function and ensures the error falls within +/- 1 level before it leaves the factory. This level differential is tested with our standard fixtures. Due to there are too many external factors that affect the ARC, it is difficult to take them all into account.

ARC is a concept of energy, not a concept of current. Thus, when we introduced this function, it is preset under sensitivity level. The higher of level setting, the more sensitive the detection is. In other words, the machine can detect the ARC when a small amount of energy is generated.

Two years for standard models, three years for flagship models including ESA series, 7630, and EAC series. We understand the frustration have downtime in a factory production line. Thus, by putting the highest quality standard in our product, from design to the materials we select and use, to production, all passed our strict test before we hand it over to our customer. Further, if the instrument does fail, Ikonix rapid service will assure your product will be back as soon as they can. Our customer has praised about our efficient and quality services we delivered.

All current safety standards require that there should be no breakdown during the withstand voltage test, and there are no strict requirements defined. Breakdown can usually be divided into physical breakdown and logical breakdown. Physical breakdown is when the insulation does not limit the current, the current will run at the maximum current value of the instrument to damage the DUT. Logical breakdown is to set a limit current to determine whether the breakdown and limit the output, to avoid serious damage to the DUT, and at the same time to better ensure the quality of the DUT. This limit current is set according to the type and characteristics of the DUT (for example, the current of ACW will be affected by the size of Y-capacitor). It is usually set by the DUT’s developer. Common high limit settings are: 2mA, 5mA, and 10mA.

Arc is not visible, but sometimes can see a trace of blue light in the shades and hear some sound. Corona is similar to the arc, but it is less visible and audible than the arc.
Arc and corona usually occur during the Hipot test. When this phenomenon occurred, this does not mean DUT is defective. But it may have some insulation concerns. Through Ikonix Arc detection, we provide consistent screening to the poor-quality ones.

ARC is a physical phenomenon of energy release, which cannot be expressed in terms of current value and is prone to misjudgment. Ikonix worked with various industry leaders and came up with the ARC detection by the sensitivity levels, which makes the measurement more accurate and less prone to ARC misjudgment.

During Hipot testing, the high voltage may remove some impurities or PCB burrs and make the product cleaner. Since the impurities or PCB burrs are removed, there will be no more ARC alarms in subsequence tests.

The temperature and humidity of the environment affect the result and cause ARC detection misjudgment. Our customers will lower the ARC LEVEL by one level and test again when they encounter this problem. If the test is PASS, the DUT will be considered good.

There are many factors that affect the ARC detection. Our customers will choose the most suitable ARC setting for the product after batch testing to ensure the right quality and productivity of the product.

ARC detection is an auxiliary test tool, it cannot be used as a basis for judging failure or pass, as many factors cause ARC. Therefore, we control the energy of ARC detection within +/- 1 level of error, and this error is following our standard. To determine product failure or pass, we suggest performing ARC during batch production, where manufacturers themselves define the proper sensitivity level for its defined quality.

The linear supply offers low noise, low distortion and fast transient response but it is less efficient due to its larger size as well as being much heavier.

Automation provides many advantages to all types manufacturers. Automating your test procedure can increase throughput and efficiency, allowing you to ship more product out the door in less time. Electrical safety testers with automation capability can be integrated into your previously existing testing apparatus, making upgrading equipment easier and more cost-effective. Automation allows you to record and store test results electronically, eliminating the need for paper storage systems and allowing you to search and filter easily through your results.

Common cause of ARC during Hipot tests;
1. Poor insulation material 2. Poor creepage distancing 3. Poor clearance 4. Other surrounding interference factors
The occurrence of the arc does not consider as insulation breakdown, but the device under test may have defective insulation. Through Ikonix Arc detection function, the defective product can be detected to ensure consistent product quality.

LEVEL 1-9 is the sensitivity setting range. The higher of level setting, the more sensitive the detection is. In other word, the machine can detect the ARC when a small amount of energy is generated.

When the instrument detects ARC Fail, it means the product may have defective insulation, but it is not considered as insulation collapse. Therefore, it is recommended to introduce an arc detection function into the production line test to check the product quality.
ARC detection is an auxiliary test tool, not a basis for judging failure or pass. Many of our customers use this as their standard to ensure their product meets the highest quality.

Class II appliance: an appliance in which protection against electric shock does not rely on basic insulation only, but includes additional safety precautions such as double insulation or reinforced insulation.

Safety agencies are regulatory bodies that establish testing procedures called standards. They provide their seal of approval, known as an agency listing, to a product that meets their standards. In the United States, one of the most popular agencies is Underwriters Laboratories (UL), in Germany, TÜV Rheinland, in China, China Compulsory Certification (CCC).

A standard is a set of test procedures that applies to a specific electrical product or category of products. Standards are used to verify that products meet basic requirements for safety, construction and durability.

A Withstand Voltage Test or High Potential Test (HIPOT test) is a 100% production line test to verify the quality and electrical safety characteristics of products, as required by national and international safety regulatory agencies such as JSA, CSA,VDE, BSI, UL, IEC, TUV etc. The test is performed by exposing an electrical product’s input power mains to high voltage, the magnitude of which is specified by the agency for each product type, for a specified duration of time. The test also specifies that “no arc breakdown shall occur” during the application of the high voltage.

ARC is a physical phenomenon of charge energy release. Since many factors cause the release of arc energy, there is no test specification listed in international safety standards like the Hipot test. In 1990, Ikonix took the lead in the industry and introduce ARC detection to help our customers to screen out possible defective products during the production process and assure consistent quality and safety applied to each product made. Reputable brands all rely on our ARC detection function.

CE is the abbreviation of “European Communities” and symbolises to custom officials that the product marked complies with one or more relevant EC-Direction. The CE Marking applies to products regulated by certain European health, safety and environmental protection legislation.

Our mission is utilizing specialized technology to provide ideal quality and service, and create a continuous business in the future.

Electrical safety testing is a general term used to describe the testing procedures a manufacturer’s product must pass in order to be deemed safe to sell to consumers within specific countries. More often than not, regulatory agencies establish these compliance test procedures. They in turn provide their seal of approval, known as an agency listing, to a product that meets their standards.

The phase voltage is the voltage between the Line and Neutral wire. The line voltage is the voltage difference of any two Line wires. For single-phase 3-wire, the Neutral wires are connected together and the phase difference is in 180 degrees, so line voltage = 2 phase voltage. For 3-phase 4-wire (Wye; Y; star), all Neutral wires are connected together and the phase difference are all 120 degrees, so line voltage = 1.732 phase voltage. For 3-phase 3-wire (delta), the Neutral wire is connected to the next phase Line wire, so line voltage = phase voltage. The initial setting voltage of our power supply is phase voltage, kindly pay attention to the conversion with the line voltage.

Power Factor is the ratio of the actual power of the alternating current as measured by a wattmeter to the apparent power as indicated by an ammeter and voltmeter. It can also be defined as the cosine of the phase angle between the voltage applied to the load and the current passing through it. Inductive and Capacitive loads will cause a phase shift in the current. A perfect power factor is 1:1.

There are many factors affects ARC detection. Therefore, Ikonix control the energy of ARC detection within +/- 1 Level.

There are many factors affects ARC detection. Therefore, Ikonix control the energy of ARC detection within +/- 1 Level.

There is no test specification listed in international safety standards such as IEC, UL, and GB. ARC detection is an auxiliary test tool, not a basis for determining failure or qualification. Many of our customers use this as their standard to ensure their product meets the highest quality.

Ikonix’s standard for ARC detection is to use Ikonix standard inspection fixtures to ensure that the ARC error falls within +/-1 level. This level differential is tested with our standard fixtures. Due to there are too many external factors that affect the ARC, it is difficult to take them all into account.

Electrical safety tests are loosely broken up into 2 separate groups, design or type tests, and routine production line tests. Design tests are usually performed for research purposes during the design phase of an electrical product. The information gathered from a design test is useful for finding potential problems with product design and development. Production line tests are usually required to be performed on 100% of the products leaving a facility for sale to consumers. A production line test helps to ensure a particular product is safe for consumer use.

The relay can be use approximately 100,000 times, this also depend on the output current ratings. The relay often considers as consumables. Some customers will estimate the time to replace the relay based on their daily test volume in avoiding shutdown in production.

SE Series, EST-300 Series, and EGB series are all capacitive touch screens. This touch technology is controlled with a small amount of charge drawn to the point of contact. Unlike the resistive touch screen uses a pressing method, thus, there are no limitations on the touch. Rather, it depends on the LCD screen, which is approximately 20,000 hours lifespan. Generally speaking, if it is used 8 hours a day, it can be used for up to 6.8 years.

True Power is the amount of work performed by an energy source over time. In AC circuits it takes into account non-sinusoidal wave shapes and leading and lagging current which are caused by reactive loads.

The VA rating of the power supply pertains to the sizing of the power supply. The VA rating of the power source is the true RMS current multiplied by the true RMS voltage. It is also considered Apparent Power.

Ikonix use a standard inspection fixture to ensure that the machine falls within +/- 1 level of the standard fixture. Due to there are too many external factors that affect the ARC, it is difficult to take them all into account.

There are 5 important electrical safety tests that manufacturers perform: the Dielectric Withstand (Hipot) test, Ground Bond test, Ground Continuity test, Insulation Resistance test, and the Line Leakage test.

This varies by product type and classification. You can call us here at EEC or your local safety agency office for information on the standards that apply to your product.

Working with high voltage instruments requires knowledge of electronics and basic safety practices in the workplace. Contact us for more information.

We suggest batch testing to define the proper sensitivity level for its defined quality by manufacturers.

There are many factors that affect ARC detection. Therefore, ikonix control the energy of ARC detection within +/- 1 level of error, and this error is following our standard. To meet the needs of productivity and quality, we recommend you conduct the batch test and adjust the sensitivity that is great for the DUTs.

Electrical safety testing has been implemented and enforced for one reason: to protect consumers from potentially fatal electric shock. These tests are performed to ensure that products, including anything from household electric coffee makers to hairdryers and computers meet industry standards for construction, performance, ratings, markings and instruction manuals.
Not only do manufacturers want to prevent faulty components from being installed in their products, but they also want to catch workmanship defects in assemblies before installation. Following a proper safety testing procedure can help to identify production problems before a product is shipped preventing costly recalls and embarrassing public announcements. Still other manufacturers test to protect themselves from product liability suits. Whatever the reason may be, electrical safety testing makes good sense for any consumer product manufacturer.

Every Ikonix machine has verified the ARC function and ensures the error falls within +/- 1 level before it leaves the factory. This level differential is tested with our standard fixtures. Since ARC is a physical phenomenon of energy release, it cannot be expressed in the current value. Unlike the leakage current of the Hipot test can be measured by a digital multimeter. Therefore, Ikonix firstly proposed ARC detection to the industry in 1990, it defined the energy of ARC by sensitivity (ARC LEVEL). There are no ARCrelated test criteria in the factory report.

Arc detection is a concept of energy detection. When multiple DUTs are tested at the same time, and the ARC occurs among few DUTs. The ARC energy generated will be greater compare to a single DUT. Which causes the alarm likely to get triggered. Further, when one of the DUTs is found abnormal, it is hard to confirm which DUT is the actual failure. If the defective rate of the product is high, we recommend performing the testing on a single DUT rather than parallel multiple DUTs to be more efficient.

Hipot considers a dangerous testing station, an operator may be in danger if it is not properly handled. In standard, it requires all the personnel trained before operating the instruments. Further, the operating environment needs to have warning signs visible for high voltage testing. Ikonix has more than 80 years of experience in this field, and we take very seriously to the product we made through rigorous site testings in order to ensure the lowest risk of injury and hazards of human error. Ikonix patented Smart GFI designed to ensure the electricity quickly discharged to minimize electric shocks. This is one of the reasons many branding companies select Ikonix.

We advise our customers that operators should have a working knowledge of electricity, safety and testing methodology. This can be accomplished in a number of ways including our educational programs and materials. Test operators do not need to be engineers or technicians but should have a basic understanding of the hazards involved in performing electrical safety tests.

Yes. Most electrical safety testers are capable of outputting both 50 and 60 hertz signals for use in the United States, Europe and Asia.

It is generally helpful to know what agency specification you need to comply with and/or what your in-house testing specifications are. Whether you have this information or not our trained sales staff can help guide you to the correct instrument for your applications.

Class II appliance: an appliance in which protection against electric shock does not rely on basic insulation only, but includes additional safety precautions such as double insulation or reinforced insulation.

A Hipot (which is an acronym for high potential) is a testing instrument used to verify the integrity of an electrical product’s insulation.

This test, also known as the Dielectric Withstand test, is used to stress the insulation of a product far beyond what it would encounter during normal operation. High voltage is applied from the mains-input lines to the chassis of the product for a specified length of time to check the integrity of the insulation by monitoring resulting leakage current. The Hipot test is a 100% production line test and can be performed using either an AC or a DC voltage.

Electrical safety testing is a general term used to describe the testing procedures a manufacturer’s product must pass in order to be deemed safe to sell to consumers within specific countries. More often than not, regulatory agencies establish these compliance test procedures. They in turn provide their seal of approval, known as an agency listing, to a product that meets their standards.

Electrical safety tests are loosely broken up into 2 separate groups, design or type tests, and routine production line tests. Design tests are usually performed for research purposes during the design phase of an electrical product. The information gathered from a design test is useful for finding potential problems with product design and development. Production line tests are usually required to be performed on 100% of the products leaving a facility for sale to consumers. A production line test helps to ensure a particular product is safe for consumer use.

There are 5 important electrical safety tests that manufacturers perform: the Dielectric Withstand (Hipot) test, Ground Bond test, Ground Continuity test, Insulation Resistance test, and the Line Leakage test.

Working with high voltage instruments requires knowledge of electronics and basic safety practices in the workplace. Contact us for more information.

Electrical safety testing has been implemented and enforced for one reason: to protect consumers from potentially fatal electric shock. These tests are performed to ensure that products, including anything from household electric coffee makers to hairdryers and computers meet industry standards for construction, performance, ratings, markings and instruction manuals.
Not only do manufacturers want to prevent faulty components from being installed in their products, but they also want to catch workmanship defects in assemblies before installation. Following a proper safety testing procedure can help to identify production problems before a product is shipped preventing costly recalls and embarrassing public announcements. Still other manufacturers test to protect themselves from product liability suits. Whatever the reason may be, electrical safety testing makes good sense for any consumer product manufacturer.

Ikonix provides 5 year service support after the product end of life. The accessories will continue to be available for purchase during this timeframe. We will direct the customer to our after-market accessory vendor after 5 year time.